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Why Ace?
WHY ACE?
Customer Stories
People & Culture
Service & Solutions
Size & Strength
Pillars & Values
Award Winning Team
Building Partnerships
Solutions
TAILORED SOLUTIONS
Manufacture & Export
Import & Distribution
International Partners
Construction Industry
Pharma & Medical
Customer Stories
Services
SPECIALIST SERVICES
Irl & UK Distribution
European Road Freight
Global Air Freight
Global Ocean Freight
E2E Logistics
3rd Party Logistics
Customs Clearance
Prepaid Freight
Brexit
BREXIT FOR IRISH CUSTOMERS
BREXIT FOR UK CUSTOMERS
Expertise
EXPERTISE & INSIGHTS
Logistics Solutions
Brexit Expertise
Logistics Experts
Expert Insights
Excellence
EXCELLENCE & INNOVATION
Our Awards
Our Accreditations
Strategic Pillars
Continuous Improvement
About
ABOUT US
Our Company
Our Story
Our People
Our Facilities
Our Network
Our Partners
Working With Us
Latest News
Contact
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Claim Form
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Claim Form
Claim Form
Please complete the form below to submit a claim for damages or loss of your shipment. Our dedicated claims team will process your request as quickly as possible and we will contact you with any queries during the investigation.
senders' contact information
Fields marked with an asterisk (*) are mandatory.
customer reference
*
job reference
*
Address from which the goods were despatched
*
Consignee name and address
*
Email Address
*
Phone Number
*
Amount claimed
*
(please attach complete break down of amount claimed including any repairs, salvage value or relevant matters)
Weight of damaged/missing goods (kgs)
*
(figures only, no symbols)
Any other information in relation to this claim
*
Please provide details as listed below –
if this information is not received this may delay your claim
File must be less than 2MB and one of the following types; .txt, .doc, .docx, .pdf, .rtf
Commercial invoice for the goods
Choose file
A complete breakdown of the amount being claimed
Choose file
Packing showing weight of individual items if several in consignment
Choose file
Estimate for repair, if applicable
(if not available now, please submit form and send estimate later)
Choose file
Goods carried subject to conditions of the
Irish International Freight Association (IIFA) 1989 Edition
which limits the company’s liability.
We would recommend that you notify your insurers of this loss.
Claim form GDPR consent checkbox, recaptcha and submit
I agree with the handling of my data in accordance with the
Ace Express Freight
privacy policy
.
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