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Online Services

Ace Express Freight provide a range of online services for our customers, please use the links below to access the tools and resources you need.

TRACK & TRACE & ONLINE BOOKINGS   *IMPORTANT UPDATE*

From 1st July 2022, we are migrating from Stirling to a new TMS system called Azyra. If you are a current Stirling user our Customer Service Team should have contacted you with your access details to this new platform. If you have not received a call, please reach out to our CS team on customerservice@ace-express.com and they will provide you with updated access details as well as a user guide for this new Portal.

We thank you for your continued support and trust in Ace Express Freight as we embark on this next phase of our digital transformation. We are constantly striving to enhance the level of service we provide to each of our valued customers, and we have made a very significant investment in this new Azyra solution to make it even easier for you to work with our team. We look forward to launching this new platform on 1st July and we look forward to your feedback and suggestions during the rollout phase.

KEY DATES

17:00PM Wednesday 29th June 2022 Please DO NOT enter any further "test" jobs on the Azyra Link
17:00PM Thursday 30th June 2022 Normal Stirling jobs can be uploaded via the Stirling portal, until the cut-off time of 17:00. After this time, the Stirling link will no longer be available.
07:00AM Friday 1st July 2022 From 01.07.2022 All jobs must be created via the Azyra link. Track and Trace functionality will also be available via this Portal. You can login to the Portal using the 'Track & Trace' and 'Online Booking' buttons below. 

 

Downloads

A number of convenience resources have been provided below for download in PDF format.

Brexit Toolkit

more details

Terms & Conditions

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Fuel Surcharge Rates

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Department Contact Numbers

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Christmas Operating Hours 2021

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Insurance Claim Guide

more details