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European Planner

Job Title:                      
European Planner

 

Reporting to:               
Senior European Lead

 

Location:                     
Blake’s Cross, Lusk, Co Dublin.

 

Company Background:

 

Ace Express Freight are a global freight forwarding company with more than 30 years’ experience and a network of world-class partners.

 

We are proud to have been awarded the Deloitte ‘Ireland’s Best Managed Company’ accolade for 13 years in a row, a testimony to our culture of continuous improvement, our investment in our people, and our philosophy of going the extra mile for our customers.

 

This is an opportunity to work in a busy EU/operational environment. The main responsibilities of this role are to assist our European team in various tasks: planning, general administrative duties, and delivering an excellent customer experience throughout.

 

Duties & Responsibilities:

  • Manage all logistics admin, client communication and procurement documentation.
  • Communicate effectively with our customer service department.
  • Order placement.
  • Maintain the flow of relevant information within the organization.
  • Agree delivery schedule with customers; Assist with general customer queries.
  • Planning all volumes effectively to ensure customer requirements are met and exceeded.
  • Liaising closely with all hauliers to ensure service standards are met.
  • Managing ships bookings.
  • Liaising closely with customers and always maintaining highest levels of customer service.
  • Co-ordinating with the warehouse team and planning daily workload.
  • Updating in-house system and maintaining good records of all activities.
  • Comply fully with the administration duties inclusive of investigating, sourcing, processing, and inputting into reports or other reports as requested in a timely and efficient manner.
  • Support resources through effectively resolving service-related issues and/or queries while proactively reviewing the most effective approach.
  • Support all continuous improvement initiatives including cross departmental projects through proactive engagement.
  • Proactively support and fully comply with the Companies Health and Safety policies and procedures.
  • Assist in other functions within Transport on a project basis when requested.

The ideal candidate will have:

  • 2 years minimum planning experience in a busy office environment.
  • Ability to prioritise workload, self-motivated and driven. Ability to manage tasks and people.
  • Professional approach in all aspects of the role and ability to follow through on queries until resolution is achieved.
  • Strong attention to detail.
  • Have excellent verbal and written English.
  • The ability to communicate effectively across all departments within the company.
  • Excellent organisational and teamwork skills.
  • Professional and focused approach, pro-active “Can Do” attitude.
  • Good Microsoft Office Skills: with strong word and excel skills.
  • Continuous strive for excellence through process improvement practices.

What We Offer:

  • Permanent contract
  • Very Competitive Salary: + generous ‘Opportunity to Earn’ Bonus Scheme rewards (OTE)
  • 21 days (Up to 2 additional days leave after 12 months)
  • Company Pension
  • Working Hours (08:30am to 5:30pm) with flexibility around hybrid working from home options after probationary period.
  • Positive working environment with a vibrant atmosphere.

If you want to be part of the amazing Ace team and hold the required skillset & experience, we are searching for then please apply today!

 

To apply, please send a cover letter and CV to skeating@ace-express.com Please insert job title in the subject line. 

 
                                 Ace Express Freight is an Equal Opportunities Employer

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